Privacy Policy

Last update: March 23, 2023

At Houston Drip Factory, we are committed to protecting the privacy of our customers. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect it. By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information Collection and Use

We collect information from you when you place an order, subscribe to our newsletter, or participate in a survey. This information includes your name, shipping address, billing address, email address, and phone number. We also collect payment information, including credit card information, to process your order. This information is used to process and fulfill your order and to communicate with you about your order. In addition, we collect information about your browsing behavior and preferences, including the products you view and the pages you visit. This information helps us personalize your shopping experience and improve our website.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you so long as those parties agree to keep this information confidential. We may also disclose your information when required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Security Measures

We take the security of your personal information very seriously. To protect your information, we use industry-standard encryption technologies and secure servers. We also regularly review our security measures to ensure that your information is protected.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your shopping experience and to personalize your browsing experience. Cookies are small data files stored on your computer when you visit our website. These files allow us to recognize you when you return to our website and to remember your preferences and shopping behavior. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to reject cookies. However, if you reject cookies, you may not be able to use all of the features and functions of our website.

By Placing an Order

By placing an order on the Houston Drip Factory website, you confirm that your shipping address must match the full billing address of the credit card used for the purchase. We do not accept orders addressed to P.O. boxes or APO/FPO/DPO addresses. You also agree to the use of your personal data to process your order, support your experience on the website, and for other purposes as described in this Privacy Policy. All orders are subject to product availability. In the event that an item is out of stock, we will inform you as soon as possible and offer you the option to either wait for the item to be restocked or to cancel your order. Payment must be received in full before the shipment of your order. Shipping charges and delivery times are outlined in our shipping policy, and our return and refund policy is outlined in detail on our website. By placing an order on the Houston Drip Factory website, you agree to these terms and conditions and our policies as outlined.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at We are committed to protecting your privacy and will do our best to assist you.